Returns & Exchanges
At Sabrent, we stand behind the quality of our high-performance storage and connectivity solutions with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we are here to help you with a quick and efficient exchange or refund process.
Return Process
- 1.Request an RMA
Log into your account or visit our support portal to submit a Return Merchandise Authorization (RMA) request with your order details.
- 2.Secure Packaging
Safely pack your Sabrent device in its original packaging, including all cables, manuals, and accessories to ensure a full refund.
- 3.Ship Your Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
- 4.Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund or ship your replacement within 3-5 business days.